Workstation Engineer
OSI Digital
Contract
On-site
Irvine, California, United States
$30 - $60 USD hourly
Cybersecurity
Role: Workstation Engineer
Location: Irvine, CA - 5 days onsite
Role Type: Contract
We are looking for experienced and certified Workstation Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop), SCCM, Intune, GPO, and Azure infrastructure. The ideal candidate will possess deep technical expertise in workstation architecture, including network protocols, proxy/firewall configurations, and enterprise security standards.
Key Responsibilities
Required Qualifications
Preferred Certifications
Location: Irvine, CA - 5 days onsite
Role Type: Contract
We are looking for experienced and certified Workstation Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop), SCCM, Intune, GPO, and Azure infrastructure. The ideal candidate will possess deep technical expertise in workstation architecture, including network protocols, proxy/firewall configurations, and enterprise security standards.
Key Responsibilities
- Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
- Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
- Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
- Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
- Collaborate with internal teams to resolve complex issues involving proxy, firewall, VPN, and network routing.
- Lead or assist in the deployment and maintenance of workstation infrastructure in Azure.
- Maintain documentation, runbooks, and knowledge base articles for support processes.
- Participate in change management, incident response, and disaster recovery planning.
- Provide mentorship and guidance to Tier 1 and Tier 2 support teams.
Required Qualifications
- 7 + years of experience in enterprise workstation engineering or IT infrastructure support.
- Proven experience with:
- Microsoft Azure and Azure Virtual Desktop (AVD)
- Microsoft Endpoint Configuration Manager (SCCM)
- Microsoft Intune and Autopilot
- Group Policy Management (GPO)
- Windows 10/11 and Windows Server environments
- Strong understanding of:
- Proxy and firewall configurations
- Network protocols (TCP/IP, DNS, DHCP, VPN)
- Azure AD and hybrid identity models
- Experience with FSLogix, MSIX app attach, and session host scaling.
- Excellent troubleshooting and documentation skills.
Preferred Certifications
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation or equivalent