Director, Information Services - Smart Security and Automation DevOps

Join our team and what we'll accomplish together

Be part of a transformational journey with innovative talent and leading edge technologies

Part of the Chief Information Office (CIO) organization, the Smart Security & Automation (SSA) team’s mission is to enable best-in-class systems and services to deliver on our vision of being the market leader and provider of choice for all integrated security and automation solutions. Our mandate is to drive timely and reliable technology solutions, operational excellence, system convergence expertise for seamless customer integrations, and leading a highly engaged team of happy humans in a performance-driven culture. 

The SSA team is responsible for and committed to:

• Strengthening development and DevOps practices
• Improving delivery efficiencies through platform and system convergence
• Simplifying systems and processes to enhance reusability and productivity
• Adhering to an aggressive cloud migration plan to simplify the operational model
• Enabling the business to rapidly grow our SSA customer base.

This team has technical expertise, innovative ideas, a passion for customer technology excellence and deep business acumen to deliver technology that ensures exceptional and reliable customer experiences!

As the Director of Smart Security and Automation DevOps, you will:

• Lead a dedicated and aspirational technology team to deliver on an aggressive, multi-year technology strategy roadmap.
• Provide strategic advisory leadership to business partners, balancing competing priorities across business objectives, reliability standards, and delivery improvements
• Transform systems and processes while embracing the Chief Information Office (CIO) best practices for consistent, reliable and secure outcomes
• Collaborate with, advise and influence a diverse group of senior leaders to determine business imperatives, prioritization of products, and timelines. 

This is a unique role that controls complete ownership of the systems operations, delivery and business growth. This exciting opportunity requires an experienced leader who has a proven track record for operational excellence, application delivery, along with an exceptional vision for technology evolution. 

What you’ll do

• Provide vision, strategy and leadership to a highly engaged, high performing team
• Act as trusted advisor and collaborative partner, fostering strong relationships with all stakeholders to collectively meet the priorities and needs of the business
• Drive software engineering excellence and drive best practices both within the team and across CIO
• Drive change into both the CIO and other parts of the business, and partner teams
• Lead multi-disciplinary and cross functional teams in a matrix structure to successfully deliver on objectives
• Uphold our culture of reliability by design by proactively collaborating with the appropriate teams to identify and remediate risks to our systems
• Create and deliver presentations to the executive leadership team on key strategic opportunities and initiatives
• Manage technology and application road maps and prioritize backlogs to support focus on reliability and timely delivery
• Foster strong partnership with industry vendors and champion exceptional outcomes
• Lead the adoption and maturation of agile and DevOps practices across the team
• Bring AI use across all parts of the team to drive both innovation and efficiency

What you bring

• 5-7 years of people leadership experience, with success in leading, engaging, developing and inspiring geographically dispersed teams
• Experience in Data Center Operations, DevOps, and Cloud native principles
• Known for your collaborative approach and ability to build and maintain strong partnerships with stakeholders including executive leaders
• Passionate about inspiring innovation, process and efficiency improvements
• Strategic thinking and business acumen with advanced analytical, critical thinking and problem solving skills
• Regarded as an exceptional communicator (clear and concise), influencer and negotiator, including an ability to drive alignment through compelling storytelling and presentation to executive audience
• Bachelor or Master degree in Computer Science, Engineering, or Business Administration, or equivalent education and/or experience

Great-to-haves

• Familiarity with industry leading and open source software for development and operations
• Experience with building and supporting cloud native (public/private) applications and services
• Experience integrating, converging and migrating customers, applications and data centers
• Knowledge of privacy and secure by design architecture