Computer Technician (On-site, local only)

What This Role Is About

The Computer Technician keeps systems running reliably across hardware, operating systems, networking, and field-deployed equipment. This role blends troubleshooting, customer support, and hands-on repair work. You’ll work closely with engineering, production, and support teams to diagnose issues, perform repairs, and ensure customers receive dependable, well-documented solutions.

What You’ll Do

• Diagnose and repair PC-based systems, industrial computers, and peripheral hardware.

• Install, configure, and update Windows operating systems and application software.

• Perform component-level troubleshooting (memory, storage, power supplies, motherboards, I/O cards).

• Support networking tasks including IP configuration, basic switch setup, and connectivity testing.

• Document findings, repairs, and configuration steps in ticketing and tracking systems.

• Assist with system imaging, staging, and quality checks before shipment or deployment.

• Provide technical support to customers and internal teams via phone, email, and in person.

• Collaborate with engineering on recurring issues, field failures, and product improvements.

• Maintain an organized workspace, inventory accuracy, and adherence to ESD and safety standards.

What You Bring

• Experience troubleshooting and repairing computer hardware (desktop, industrial, or embedded systems).

• Working knowledge of Windows 10/11, drivers, BIOS settings, and system imaging tools.  

• Linux experience is a must, including system navigation, troubleshooting, and basic administration.

• Familiarity with networking basics (TCP/IP, DHCP, switches, cabling).

• Ability to read technical documentation, wiring diagrams, and system specifications.

• Strong communication skills and comfort interacting with customers and cross-functional teams.

• A methodical, detail-oriented approach to diagnosing issues and documenting work.

• Ability to lift and move equipment as needed in a workshop or production environment.

Preferred Skills

• Experience with industrial PCs, panel PCs, or embedded hardware.

• Knowledge of serial communications, I/O cards, or automation-related interfaces.

• Exposure to ticketing systems and structured support workflows.  

• Certifications such as CompTIA A+, Network+, or equivalent hands-on experience.